Replaced a failing ERP rollout with a vendor-agnostic selection process
Challenge
The client had already chosen an ERP but was six months behind and seeing major workflow gaps. They needed an unbiased review before writing a large check for customization work.
Approach
- Mapped production, inventory, and lot-traceability requirements against real floor processes
- Re-scored the incumbent against two alternatives using weighted functional criteria
- Built a business case for switching vendors and negotiated contract protections
Results
- Avoided $400K+ in unnecessary customization
- Selected a platform that went live on time 10 months later
- Reduced order-to-ship processing time by 30%